control

It’s true, working too hard can kill you

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CNV00004_1It seems a life-time ago when stress management courses were de rigueur and people, including me, were making a living from them. (Now it’s either resilience training or mindfulness but that’s another story).

There was plenty of research about to back up what we were doing. The famous Whitehall studies which showed that the more senior you were the less likely you were to die early. In industry after industry it was the same story. Employees at the bottom of the hierarchy suffered more ill-health than more senior ones.

One of the factors contributing to this was the amount of control people had – over decision-making and the way they spent their working day. The more control or autonomy people felt they had, the less stressed they tended to be.

Now a recent study in the US has confirmed once again that people in stressful jobs with little control at work were more likely to die.

The research followed more than 2,000 Americans in their sixties over a seven-year period.

Those in low demand jobs reduced their death risk by 15% and those who were able to set their own goals and had flexibility at work were 34% less likely to die.

They also found that the people in the higher risk jobs were heavier. Comfort eating? Less time for exercise?

26% of those who dies were in front-line service jobs and 32% worked in manufacturing – both sectors with high demand and low autonomy.

55% of the deaths were from cancer (linked this week with high levels of anxiety and depression), and 22% from circulatory system diseases.

Erik Gonzales-Mulé at the Kelley School of Business at Indiana University said employers didn’t need to reduce demand on their workers but should allow them more flexibility in how jobs were done. “You can avoid the negative health consequences if you allow them to set their own goals. set their own schedules, prioritise their decision-making and the like”.

I’m having deja vu here.This is like re-inventing the wheel. We knew all this decades ago. Remember autonomous working groups? Have American businesses forgotten about US contributions to organisational psychology and research on motivation? In America most workers still don’t get sick pay or maternity pay and have minimal holidays.

Japan has its own problems with employees working too hard (see recent post)

And we aren’t much better in some respects in the UK with the worst sick pay in the EU!

Recently experts and members of parliament have expressed concern about working conditions in call centres and on-line distribution centres. Sports Direct and Asos have been criticised for having Victorian working conditions. Some of these places are like “warehouses” on the edge of towns with no windows for natural light, just like giant container units.

Perhaps I should brush off my old notes and get back on the road again. Why do businesses never learn how to get the best out of people?

Go greener for productivity

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call_center_cubicle_line_1600_wht_7147You may remember the days when workers in offices would surround themselves with memorabilia, family photos, fluffy animals and plants. Perhaps that’s still the case?

Back in the day, introducing open plan offices (bureaulandschaft), I found those habits seemed even more common when people had to adapt to pen plan offices (I even saw people growing tomatoes), as if they were trying to personalise their space and regain some control over their environment.

These days you’re lucky to have a desk and the work environment is more likely to be stripped down, and minimalist – perhaps barring the odd motivational poster.

Now researchers at Exeter University have confirmed yet again that having greenery around boosts productivity.

Plants not only boosted intellectual performance but also improved job satisfaction and sense of well-being” says psychologist Craig Knight who led the research.

The research was carried out in three companies in Finland.

Workers were asked to work in a bleak stripped down office doing various challenging tasks and their performance measured. Then one group was left to carry on in that space whilst another could choose plants to put around their desk. A third group had their offices “greened” with foliage provided by a Finnish firm called Naturvention which had sponsored the study.

The researchers found that even a few plants had as strong an effect as organised displays. What people appreciated was the chance to control their environment – a point I made earlier.

Knight said “there is a fashion for minimalist, monochrome styling which pleases managers because it gives them a sense of control. But in reality it crushes the human spirit and we can now measure that. Adding plants makes people happier and productive – but the real benefit comes from giving them autonomy“.

I’ve posted previously on the beneficial effects of greenery in our environment and how it helps reduce street and improve productivity and here’s more proof.

So not sure what the sponsor made of the results but here they are promoting their Naava walls.

People want more flexible working

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brain_with_questions_1600_wht_9219In the search for a better work-life balance some people are giving up their traditional jobs and building up a portfolio of part-time jobs instead.

Portfolio working was a term coined by Charles Handy back in the 1980s which has now been replaced by the “gig economy“.

With the developments in new technology and easier access to free wi-fi in coffee bars (but not to our shame in most hotels) people who were once described as Nomads were the exception. Freelance consultants or trainers in the main.

But attitudes have changed and young people, stay-at-home Mums, and those approaching retirement or who have retired i.e. not middle-aged people with a mortgage to worry about, a make up an increasing proportion of the workforce – already a third in the USA – opting to work in this way.

Uber, the taxi service, says many of its drivers have other jobs or are students (I remember when firefighters used to work as taxi-drivers among other things in their time off). Although working from home has become more popular, not everyone thinks this way including, perhaps surprisingly, Generation Y employees.

The desire for flexibility, and I would say control over the work they do, is what seems to be driving this trend. Together with the unavailability of traditional jobs for those in this segment of the economy.

The research behind this story was carried out by the UK Commission for Employment and Skills