Health & Well-being
Sitting at your desk all day means companies are “haemorrhaging productivity” according to PHE chief executive Duncan Selbie.
He wants us to get up and move more, have walking meetings (it reminds me of that phrase used by bosses “walk with me” which also seemed controlling to me, but moving on, literally) because we like bursts of energy.
He thinks firms would benefit more by spending less time sitting in a chair and more time moving around. He wants employers to think about how to get people moving more.
They did a similar campaign two years to get people to stand up more, about which I posted. Standing up more is one thing but given our climate holding outdoor meetings could be quite a challenge.
However research shows that being sedentary is linked to all kinds of health problems: obesity, type 2 diabetes, some forms of cancer, and heart disease. So if you take your health seriously you should consider it.
I remember visiting the BASF factory in Munster a few years ago and seeing the outdoor meeting area (picture below). It seemed to work for them.
The researchers at Leicester University studied more than 500,000 Britons aged 37-73 who were given intelligence and memory tests.
They were actually looking at the effect of sedentary behaviour on brainpower. They found it fell faster among middle-aged people who drove long distances every day.
So middle-aged people should cut out that long-distance commute and find more socially stimulating things to do.
It was already known that sedentary behaviour was bad for your heart but now it appears to be bad for your brain too “perhaps because the brain is less active in those hours“ (I hope they weren’t referring to driving).
Cognitive decline can happen quickly “(It’s) decline is measurable over five years because it can happen fast in middle-aged and older people. This is associated with lifestyle factors such as smoking and bad diet – and now it’s time spent driving” said Kishan Bakrania.
93,000 of the participants who were already driving two to three hours a day had lower brainpower when the research started – and it continued to decline and faster than people who did little or no driving.
Similar results were found with TV watching. Those who watched 3 hours a day had lower brainpower at the start of the research and it fell faster over five years.
Although studies are suggesting that cognitive decline is linked to physical inactivity using a computer at work or for playing games actually stimulates the brain – whereas watching TV doesn’t. However sedentary behaviour is also linked with obesity, Type 2 diabetes and cardiovascular problems. So get off that couch!
The research results were no surprise to the Alzheimer’s Society. Cardiovascular health will affect memory and thinking skills and “staying mentally and physically active hips keep the brain healthy“.
Last year PRS for Music, the music licensing organisation which collects royalties for musicians, granted 27,000 licences for offices to play recorded music, up almost 10% on the previous year.
And that’s good news for musicians who must be heartily sick of being ripped off by young people ripping tracks from web-sites in the belief that they are “entitled” to free music.
Whether or not music does help productivity is open to debate. Certainly the government thought it did during WWII when they promoted “Music While You Work“.
The American company Musak actually patented a “Stimulus Progression” system to keep factory workers focussed by varying the intensity of the music in 15 minute chunks; something I have posted about elsewhere
Many factories have scrapped music on health & safety grounds i.e. workers getting distracted, but the opposite seems to apply particularly in the creative and digital world.
So in addition to play areas and relaxed dress codes staff can bring their own favourite tracks to work in any genre from hip-hop to metal. Managers can also pick “office playlists” from streaming services like Spotify but heaven help you if you have a David Brent-type manager. (Even my local barber’s shop uses Spotify but he gets instant feedback on his choice of music!).
The ability to control the playlists is obviously popular with staff until some people hi-jack the lists which leads to playlist rage.
A marketing agency in London found that eight out of ten people wanted music in the workplace. Some people had reservations about having music on when they were on the phone, some conceded it might be OK on a Friday (typically a more relaxed day for dress codes too).
Songs that appear to have met with universal approval include: “Where are Ü” by Jack Ü and Justin Bieber and “Little Bit of Luck” byDJ Luck and MC Neat (Is it just me but isn’t it strange that the songs have the artist’s name in the song titles or are people blind to narcissism). To me these tracks are repetitive and just mind-numbing. Is that the idea?
Research conducted by PRS for Music and PPL ( a royalty collection group) found 88% of participants performed better on office tasks with music with improvements in speed, accuracy and productivity – and people were happier!
However other research suggest that even bland instrumental music can hinder performance on more cognitive complex tasks which are best done in silence.
So it’s not straightforward.
Responses depend on a number of things: the person’s personality, the complexity of the task, and the music chosen.
The answer might be for the person to wear headphones when they want to listen to music of their choice which would also drown out other distracting noises.
By Eric Charles, MA., PhD-c
Audio version | Click here
“In the final analysis I believe in man in spite of men.” ~Elie Wiesel
I recall as a young boy thinking of girls as alien beings inhabiting the same planet but playing by a whole different set of rules. They were seen as the enemy and I was convinced that boys were superior to girls. I recall my sister arguing that boys had cooties and that girls rule. I believe she won that argument. Without awareness, we were taking part in collective narcissism. Collective narcissism, also known as group narcissism, is a type of narcissism where an individual has an inflated self-love for their in-group. The individual will see his or her group as superior to all other groups and it may function as a narcissistic entity. At that point of my young life, my sister and I were actively…
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Last year 137 million days were lost which works out at 4.3 days per person – down from 7.2 days in 1993 when the government started keeping records.
That means a sickness absence rate of 1.9% compared to the 3.1% in 1993.
Public sector sickness absence rates were 2.9%, down from 4.3%, contrasting with the private sector rate of 1.7%.
Public sector rates have always been higher than private sector which has been attributed to its generous sick pay schemes. The private sector rate is more like the rate in the US where until recently few workers got sickness benefits.
Within the public sector the NHS had the highest rate of sickness absence at 3.5%.
When I was a director of a large NHS Trust in the 1990s I was tasked with helping management reduce sickness absence (I had to convince the chairman that it was a line management responsibility which HR could support in different ways).
Carrying out quarterly surveys and publishing league tables I found that levels varied by occupation. Nurses had the highest rates of sickness absence, above 6%, whilst senior managers had the lowest at just over 1%. Admin staff were around the mean of 3.0%.
Taking that data alongside well-being surveys we carried out showed that nurses were the ones who smoked the most (and took off more single days) but managers drank more.
We introduced “first day reporting of sickness absence, in person to the line manager” where possible, “return to work interviews” when the person came back to work. Monthly reporting of sickness for everybody so we could calculate days lost, number of spells (occasions) and see suspicious patterns around weekends and bank holidays.
We also introduced No Smoking policies, Healthy Eating options, Stress Management programmes, a staff counselling service, provided a gym, a physiotherapist and yoga classes. We also had an occupational health service and offered air miles as a reward to people who didn’t take time off work through sickness.
Despite this mixture of approaches it wasn’t easy reducing the levels. The latest downturn has been particularly dramatic since the economic crash of 2007 and the ONS suggests that job insecurity is a significant factor. Zero hours contracts, currently at a their highest level, can’t be helping and there are more people working as self-employed. Who measures their sickness absence?
Other factors include the opportunity for some people to work from home when they are unwell rather than actually take a day off sick. In fact the TUC believes that far too many people go to work when they are ill and shouldn’t. And that argument has been strongly made for health care staff in contact with patients and you can see the point. Would you want someone sneezing all over you as you lay in your hospital bed?
The TUC say that over the Winter half a million people went into work despite feeling ill because they didn’t want to let down their clients, colleagues, or employer.
Twenty years ago, when I was involved in helping to manage the sickness absence problem, national data, produced at that time by professional bodies, showed that older workers took longer spells of absence whereas younger workers took off more short spells. The new ONS data shows that that is no longer true.
Older workers (over-65s) now take the most time off sick whereas workers aged 25-34 take off the fewest days with a 1.5% rate. The fact that people are still working after what used to be the normal retirement age also says something about the impact of the 2007 slump and people’s needs to top up poor pensions and keep themselves active.
Older workers are more likely to suffer from chronic illnesses but not enough is done to adapt the work for them and lower productivity can be attributed to a lack of investment in training older employees.. BMW in Germany are a good example of what can be done to accommodate older workers and keep them productive,
As I said at the top of the post – there’s more to sickness absence than just the numbers.
Last September I asked on my other blog: Have we finally realised we need to unplug ourselves from endless apps and social media connections?
I described the Light Phone and the fact that the old Nokia 3310 from 2000 was selling well on the internet. Now it’s been announced that the Nokia will be sold again with a larger colour screen but with only basic call and text facilities for around £49 in the UK.
It seems that the smartphone idea was being dumbed-down. Is that a bad idea?
Well in the Times Body & Soulsection last weekend they asked “is your smartphone making you stupid?.”
Arianna Huffington‘s book “Thrive: The third metric to redefining success and creating a happier life”
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Now some of you might think you are dealing with a robot when it comes to making an insurance claim but this is serious.
With predictions by Oxford University that robots could take over 35% of jobs within twenty years with insurance under-writers at the top of the list, it’s no laughing matter.
Aviva has promised that any employee who says that their job would be done better if automated will be retrained for another job within the company. What kind of job that would be is not made clear but they will probably be less skilled, less rewarding and lower paid.
The idea, proposed by their American finance chief, is to “remove the robot from the person, not replace people with robots”. Nice soundbite but what does it mean when the company is planning to replace people by robots?
A White House report last year concluded that almost 50% of all American jobs could be automated and 80% of jobs paying less than $20 an hour. And the governor of the Bank of England has warned that 15 million British jobs are at risk (just under 50% of the UK workforce).
There are some jobs robots can’t do – yet. They can do administrative, clerical, and production tasks like building cars. They can make coffee and flip burgers. The former Chief executive of McDonald’s has been quoted as saying it’s cheaper to buy a $35,000 robot arm than employ someone who is inefficient at $15 an hour. Our local McDonald’s has just introduced touch screen ordering so no queuing to give your order to people.
Robots can even do surgery and may be better than humans with certain procedures but when it comes to selling, developing business ideas, or similar jobs relying on human interaction maybe not.
However online companies manage to sell an awful lot of stuff without any human intervention, and robots are being developed as companions for the elderly.
Perfectionists have high personal standards and are highly self-critical. The personality trait is often associated with conscientiousness (a strong predictor of success), virtue, and high achievement.
However far from giving themselves a competitive edge, it can lead to poorer performance at work.
The trait is also closely associated with burnout – a syndrome associated with chronic stress which manifests as extreme fatigue, perceived reduced accomplishment, and eventual detachment.
I once coached a person who was such a perfectionist and who worked in a PR role for a company that was about to go public. There was a lot of pressure on her so her boss gave her an assistant who was a graduate but had a poor grasp of English grammar and spelling (why does that not surprise me these days?) The result was that she increased her workload double checking all the work done by her new assistant. End result – burnout. She left the company and eventually found satisfaction working as a freelancer.
In work setting where poor performance has negative outcomes perfectionist tendencies can be exacerbated. “Rather than being more productive perfectionists are likely to find the workplace quite difficult and stressful. If they are unable to cope with demands and uncertainty in their workplace they will experience a range of emotional difficulties” said Andrew Hill, associate professor at York St Johns.
His co-researcher at Bath, sports lecturer Thomas Grant, said “As a society we tend to hold perfectionism as a sign of virtue or high achievement. Yet our findings show that perfectionism is a largely destructive trait. Instead diligence, flexibility and perseverance are far better qualities“.
Perfectionists need to have better work-life balance and less pressurised working environments together with a greater acceptance of failure in order to mitigate the negative effects associated with perfectionism.
“Once upon a time you could go home and work couldn’t interfere. Now you have your laptop, your phone, your tablet: you are connected. So you are always on whether you like it or not.
This is the first generation that has had to deal with the ramifications of that” said a director of AXA PPP Healthcare which supported the study. (Professor Cary Cooper spoke out about this in 2015 – as I posted here.)
As a result home has become more stressful than the office according to a recent survey. This has linked the problem of making yourself available 24/7 with cardiovascular disease.
It seems more than 50% of the 550 workers surveyed at a London-based French bank are more stressed at home than at work as they try to relax while still thinking about work.
This researchers used wrist monitors to measure changes in heart rate and the results led the researchers to believe that it’s the spikes that are dangerous. “Dealing with work while at home is pernicious to health and is directly linked to cardiovascular disease. That is now measurable and before it was not”.
Stress levels were found to be dangerously high until about 2030 when young children went to bed but some people’s levels remained high until after midnight. A smaller number of them, over 25, woke up between 0300 and 0400 and some of them even started working during that time.
The research was sponsored by an insurance company which now plans to monitor staff in high pressure jobs to see if their ability to perform has been damaged by an inability to switch off. This is likely in the next three years.
Why people still put ourselves through this when they know (or should know) the health risks is hard to fathom although there is some US research which found that some people found work less stressful than being at home.
So is it job insecurity? Addiction to work? Fear of missing out (FOMO) or being off-line (FOBO)? Whatever it’s surely time to rethink our work-life balance and stick two fingers up to the American idea of work-life merge.
The Resolution Foundation think tank has warned the government that they must respond to the pent-up frustration of this generation which earned less than Generation Xers (born 1960-80).
“The long-held belief that each generation should do better than the last is under threat. Millennials today are the first to earn less than their predecessors“.
It’s not so surprising when you think about. Although the think tank blames the shift to higher skilled roles that’s not the only factor at work.
Globalisation has meant many jobs are off-shored or contracted out to low-cost countries, structural change and the reduction in traditional male jobs in manufacturing, mining, and steel, better educated women competing in the job market, and of course increased automation – of which there is more to come.
Another factor has been the loss of middle management jobs through de-layering thereby reducing opportunities for promotion, exacerbated by older workers staying at work longer, either to eke out their pensions or to keep themselves active. again slowing down job progression.
So it is what it is. Damian Green, the work and pensions minister told Age UK that a generational war was futile. Everyone gets old some day and “ultimately you don’t help young people by impoverishing older people”.
Maybe we just have to recalibrate our thinking and modify our expectations.
It seems a life-time ago when stress management courses were de rigueur and people, including me, were making a living from them. (Now it’s either resilience training or mindfulness but that’s another story).
There was plenty of research about to back up what we were doing. The famous Whitehall studies which showed that the more senior you were the less likely you were to die early. In industry after industry it was the same story. Employees at the bottom of the hierarchy suffered more ill-health than more senior ones.
One of the factors contributing to this was the amount of control people had – over decision-making and the way they spent their working day. The more control or autonomy people felt they had, the less stressed they tended to be.
Now a recent study in the US has confirmed once again that people in stressful jobs with little control at work were more likely to die.
The research followed more than 2,000 Americans in their sixties over a seven-year period.
Those in low demand jobs reduced their death risk by 15% and those who were able to set their own goals and had flexibility at work were 34% less likely to die.
They also found that the people in the higher risk jobs were heavier. Comfort eating? Less time for exercise?
26% of those who dies were in front-line service jobs and 32% worked in manufacturing – both sectors with high demand and low autonomy.
55% of the deaths were from cancer (linked this week with high levels of anxiety and depression), and 22% from circulatory system diseases.
Erik Gonzales-Mulé at the Kelley School of Business at Indiana University said employers didn’t need to reduce demand on their workers but should allow them more flexibility in how jobs were done. “You can avoid the negative health consequences if you allow them to set their own goals. set their own schedules, prioritise their decision-making and the like”.
I’m having deja vu here.This is like re-inventing the wheel. We knew all this decades ago. Remember autonomous working groups? Have American businesses forgotten about US contributions to organisational psychology and research on motivation? In America most workers still don’t get sick pay or maternity pay and have minimal holidays.
Japan has its own problems with employees working too hard (see recent post)
And we aren’t much better in some respects in the UK with the worst sick pay in the EU!
Recently experts and members of parliament have expressed concern about working conditions in call centres and on-line distribution centres. Sports Direct and Asos have been criticised for having Victorian working conditions. Some of these places are like “warehouses” on the edge of towns with no windows for natural light, just like giant container units.
Perhaps I should brush off my old notes and get back on the road again. Why do businesses never learn how to get the best out of people?