Health & Well-being

The robots are coming to take your jobs – lots of them!

Posted on Updated on

A think tank (IPPR) is predicting that a million people could lose their jobs to robots and artificial intelligence (AI) with serious effects on the economy.

Jobs generating almost £300 billion could be lost – almost a third of the UK total.

The North East and Northern Ireland are at risk of losing 50% of all jobs. London is the area least likely to be affected.

Responses to this “threat” are varied. Jeremy Corbyn has called for “common good intervention” by the state so that workers don’t lose out. The government has spoken of creating “jobs for the future”. Such as?

The Institute for Public Policy Research (IPPR)  want a co-ordinated response with the establishment of a regulator to oversee the “ethical use of robotics and artificial intelligence“.

It thinks that increasing automation could deliver a boost to the economy but might only benefit investors and small numbers of highly skilled workers while everybody else loses out. (A bit like globalisation then?). It rejects the idea that we are heading for a post-human economy saying most jobs would be re-allocated not eliminated.

One of the authors admits however that “Some people will get a pay rise while others are trapped in low pay, low-productivity sectors. To avoid inequality rising the government should look at ways to spread capital ownership and make sure everyone benefits from increased automation”

  • Industries most likely to be affected are agriculture, transport, food processing, and administrative jobs.
  • The safest jobs are likely to be in education, information, and communication sectors.

There is also the risk that automation could increase gender inequality as jobs held by women are at more risk.

——————————————————————————————————-

Earlier this year I posted this about how insurance company Aviva had asked its 16,000 staff whether or not robots could do their jobs better than they can.

Now some of you might think you are dealing with a robot when it comes to making an insurance claim but this is serious.

With predictions by Oxford University that robots could take over 35% of jobs within twenty years with insurance under-writers at the top of the list, it’s no laughing matter.

Aviva has promised that any employee who says that their job would be done better if automated will be retrained for another job within the company. What kind of job that would be is not made clear but they will probably be less skilled, less rewarding and lower paid.

The idea, proposed by their American finance chief, is to “remove the robot from the person, not replace people with robots”. Nice soundbite but what does it mean when the company is planning to replace people by robots?

A White House report last year concluded that almost 50% of all American jobs could be automated and 80% of jobs paying less than $20 an hour. And the governor of the Bank of England has warned that 15 million British jobs are at risk (just under  50% of the UK workforce).

There are some jobs robots can’t do – yet. They can do administrative, clerical, and production tasks like building cars. They can make coffee and flip burgers. The former Chief executive of McDonald’s has been quoted as saying it’s cheaper to buy a $35,000 robot arm than employ someone who is inefficient at $15 an hour. Our local McDonald’s has just introduced touch screen ordering so no queuing to give your order to people.

Robots can even do surgery and may be better than humans with certain procedures but when it comes to selling, developing business ideas, or similar jobs relying on human interaction maybe not.

However online companies manage to sell an awful lot of stuff without any human intervention, and robots are being developed as companions for the elderly.

Originally posted February 28 2017 —————————————

In December an AI-based recruitment manager called Andi developed by Microsoft and Botanic started assessing candidates for three occupations.

It also offers lessons in interview techniques. The cartoon Avatar asks multiple choice questions but also sizes up the applicant’s personality through speech and body language using the video app Skype. 

Mark Meadows, the founder of Botanic says the system could measure 24 aspects of a person’s character or personality through speech patterns and body language.

A manager wanting to hire someone can ask Andi to identify 10 candidates for a particular job and it is able to interview 1,000 candidates within an hour and come up with the best ten and rank the top three of them.

He gave an example of someone who “ums” and ‘ahs”s a lot who wouldn’t be picked for a public speaking job (human interviewers might be able to work that one out Mark).

Botanic’s previous creations include  medical advice bot and a language teacher. He’s keen to develop what are essentially expert seems bots for a variety of applications.

In the meantime Andi looks like it will be doing HR, occupational psychologists and career coaches out of jobs!

updated January 8 2018

Advertisements

I had a (day) dream

Posted on Updated on

Why are we so down on daydreaming? Is it because it represents slacking off and laziness in a society that’s always pushing us to achieve, produce and succeed? Probably.

Daydreaming is usually seen as non-productive in a society that increasingly values productivity. It’s seen as frivolous and a distraction from getting on with your life (starting at school when teachers think you aren’t paying attention).

In reality it’s something everyone does spontaneously and although estimates vary about how often we do it, from 10-50% of our waking hours, it’s agreed that daydreams typically last for only for a few minutes each.

How can daydreaming be beneficial to you? Well can it help you to rehearse the changes you want to make in your life? Be a good stress reliever, simply give you a break? All of those things.  Specifically day-dreaming helps you, personally or vicariously, to imagine future events or recall past ones.

Daydreaming helps you learn from successes and failures and hence with planning strategies. It can also help you to re-interpret the past in the light of newer experiences. As someone said; “It’s never too late to have a happy childhood”.

Forward planning? Anticipating future events allows you to consider possible outcomes and assess the consequences of alternatives. So it improves decision-making and can also provide a rehearsal of what you plan to do.

Daydreaming relaxes constraints on planning so you can imagine being famous or having super-powers or doing something you wouldn’t normally do because of social constraints on behaviour.

It also supports creativity. Daydreaming allows you to explore amazing possibilities which you wouldn’t consider in the cold light of day and which may lead to new solutions, to that Eureka moment!

Every time you re-examine a problem your mind is able to take on board new information as it becomes available and thus come up with a different solution. Further daydreaming about success or praise for that idea can also increase your motivation to do it.

Daydreaming also helps you regulate your emotions and help you feel better or worse about something depending on the outcome. So daydreaming about the successful outcome of something you previously failed at can reduce the fear of failure. (Of course if you daydream about failure or obsess about the past; that can make it worse).

Daydreaming allows you to alter reality so you can reduce anger or other negative emotions eg revenge or embarrassment, and help you prepare new learning strategies through mental rehearsal. Fear of flying and other common phobias can be overcome using mental rehearsal combined with relaxation techniques.

And having a day-dream is like having a mini-break in which you can release tension, anxiety and stress, and return more refreshed.

Can it help you to achieve goals and boost productivity? Daydreaming doesn’t have any boundaries so anything is possible. What many companies call visioning or future-pacing is little more than organised day-dreaming. Thinking positively about future outcomes and goals is more likely to make them happen.

That’s why goal setting is so important – something to move towards. People who are “away from” in their goals ie they know what they don’t want rather than what they do, are less successful. It seems the human brain prefers positive goal setting. Nowadays athletes regularly use visualisation techniques to help them achieve peak performance.

You can also use organised daydreaming to help manage conflict. You can revisit that argument and visualise how it might have turned out differently and how you might try something different in the future. Focus on positive rather than negative aspects of your relationships. Even the client from hell has some redeeming feaures.

More mundanely day-dreaming can help relieve the monotony of boring jobs, take you mind off the job temporarily and help keep you stimulated – not necessarily a good thing if you are an air traffic controller of course but not such a problem with routine, risk free jobs.

Thanks for the memory – not

Posted on

Memory is a wonderful thing although there are probably some things you would rather forget.

Well that’s not quite so easy according to a recent study presented at the Neuroscience 2017 conference in Washington.

Roy Cox and his colleagues at the Beth Israel Deaconess Medical Centre in Boston found that the brain is pre-disposed to dwell on and strengthen negative memories while we sleep.

They tested almost 60 people by showing them both neutral and unpleasant images to different hemispheres of the brain and recording electrical activity which showed that the images had been localised in one hemisphere.

Twelve hours later they were given a memory test. Those subjects kept awake in the interim remembered roughly equal numbers of unpleasant and neutral images. Those who slept remembered more negative ones.

This suggests that “sleep selectively stabilises emotional memories” and would confirm a number of ideas about how information is “tagged” e.g. by emotions or even sounds, that make it easier to be recalled.

With people suffering PTSD or similar the trick is to find a way of reducing the emotional content. That to me is the more interesting aspect of this kind of research.

A long travel to work time can demotivate you

Posted on

Hardly surprising really. Researchers at UWE in Bristol analysed the experiences of 26,000 workers and found that an extra 20 minutes commuting each day was as bad as taking a 19% pay cut!

The average commuting time per day has risen from 48 to 60 minutes each way over the past 20 years and 1 in 7 workers send 2 hours a day commuting.

Every extra minute taken travelling reduced job satisfaction, worsened mental health and increased the chance of people giving up their job.

Workers travelling by bus seemed to suffer the worst compared to other means of transport.

Those who could walk or cycle to work were more satisfied, perhaps because they was it as a healthy activity and as part of a “health-enhancing lifestyle”. And perhaps because the journeys were shorter?

Longer train journeys were, perhaps unsurprisingly, less stressful than short ones as people can use the time more productively and shorter train journeys tended to be on more crowded trains.

Women were affected more by committing than men which the researchers out down to their having “greater household and family responsibilities“. That sounds a bit sexist in this day and age!

I don’t know if they looked at the number of stages in the journey to work but when I was carrying out research into absenteeism some years ago that was one of the factors. Not how far people travelled but how many changes they had to make and worrying about connections.

As a free-lancer I was always conscious of travel times and would book overnight stays to avoid getting stuck on motorways so at least I could be fresh on arrival. Nothing worse than turning up to present something on stress or resilience and being stressed out yourself!

Walk the talk and keep healthier

Posted on

Public Health England (PHE) are this week recommending that you hold your meetings outside. This will reduce stress, back and neck pain.

Sitting at your desk all day means companies are “haemorrhaging productivity” according to PHE chief executive Duncan Selbie.

He wants us to get up and move more, have walking meetings (it reminds me of that phrase used by bosses “walk with me” which also seemed controlling to me, but moving on, literally) because we like bursts of energy.

He thinks firms would benefit more by spending less time sitting in a chair and more time moving around. He wants employers to think about how to get people moving more.

They did a similar campaign two years to get people to stand up more, about which I posted. Standing up more is one thing but given our climate holding outdoor meetings could be quite a challenge.

However research shows that being sedentary is linked to all kinds of health problems: obesity, type 2 diabetes, some forms of cancer, and heart disease. So if you take your health seriously you should consider it.

And being outside and seeing some greenery is definitely stress-reducing and can boost productivity.

I remember visiting the BASF factory in Munster a few years ago and seeing the outdoor meeting area (picture below). It seemed to work for them.

Does driving make you dumber?

Posted on Updated on

Research suggests that driving puts your brain in reverse. Driving for more than two hours a day steadily reduces your intelligence.

The researchers at Leicester University studied more than 500,000 Britons aged 37-73 who were given intelligence and memory tests.

They were actually looking at the effect of sedentary behaviour on brainpower. They found it fell faster among middle-aged people who drove long distances every day.

So middle-aged people should cut out that long-distance commute and find more socially stimulating things to do.

It was already known that sedentary behaviour was bad for your heart but now it appears to be bad for your brain too “perhaps because the brain is less active in those hours (I hope they weren’t referring to driving).

Cognitive decline can happen quickly “(It’s) decline is measurable over five years because it can happen fast in middle-aged and older people. This is associated with lifestyle factors such as smoking and bad diet – and now it’s time spent driving” said Kishan Bakrania.

93,000 of the participants who were already driving two to three hours a day had lower brainpower when the research started – and it continued to decline and faster than people who did little or no driving.

Similar results were found with TV watching. Those who watched 3 hours a day had lower brainpower at the start of the research and it fell faster over five years.

Although studies are suggesting that cognitive decline is linked to physical inactivity using a computer at work or for playing games actually stimulates the brain – whereas watching TV doesn’t. However sedentary behaviour is also linked with obesity, Type 2 diabetes and cardiovascular problems. So get off that couch!

The research results were no surprise to the Alzheimer’s Society. Cardiovascular health will affect memory and thinking skills and “staying mentally and physically active hips keep the brain healthy“.

Music while you work

Posted on Updated on

Millennials are re-creating the war-time experiences of having music played in factories by bringing music into offices.

Last year PRS for Music, the music licensing organisation which collects royalties for musicians, granted 27,000 licences for offices to play recorded music, up almost 10% on the previous year.

And that’s good news for musicians who must be heartily sick of being ripped off by young people ripping tracks from web-sites in the belief that they are “entitled” to free music.

Whether or not music does help productivity is open to debate. Certainly the government thought it did during WWII when they promoted “Music While You Work“.

The American company Musak actually patented a “Stimulus Progression” system to keep factory workers focussed by varying the intensity of the music in 15 minute chunks; something I have posted about elsewhere

Many factories have scrapped music on health & safety grounds i.e. workers getting distracted, but the opposite seems to apply particularly in the creative and digital world.

So in addition to play areas and relaxed dress codes staff can bring their own favourite tracks to work in any genre from hip-hop to metal. Managers can also pick “office playlists” from streaming services like Spotify but heaven help you if you have a David Brent-type manager. (Even my local barber’s shop uses Spotify but he gets instant feedback on his choice of music!).

The ability to control the playlists is obviously popular with staff until some people hi-jack the lists which leads to playlist rage.

A marketing agency in London found that eight out of ten people wanted music in the workplace. Some people had reservations about having music on when they were on the phone, some conceded it might be OK on a Friday (typically a more relaxed day for dress codes too).

Songs that appear to have met with universal approval include: “Where are Ü” by Jack Ü and Justin Bieber and “Little Bit of Luck” byDJ Luck and MC Neat (Is it just me but isn’t it strange that the songs have the artist’s name in the song titles or are people blind to narcissism). To me these tracks are repetitive and just mind-numbing. Is that the idea?

Research conducted by PRS for Music and PPL ( a royalty collection group) found 88% of participants performed better on office tasks with music with improvements in speed, accuracy and productivity – and people were happier!

However other research suggest that even bland instrumental music can hinder performance on more cognitive complex tasks which are best done in silence.

So it’s not straightforward.

Responses depend on a number of things: the person’s personality, the complexity of the task, and the music chosen.

The answer might be for the person to wear headphones when they want to listen to music of their choice which would also drown out other distracting noises.

Signs of Collective Narcissism

Posted on Updated on

MakeItUltra™

By Eric Charles, MA., PhD-c

Audio version | Click here


“In the final analysis I believe in man in spite of men.” ~Elie Wiesel

I recall as a young boy thinking of girls as alien beings inhabiting the same planet but playing by a whole different set of rules. They were seen as the enemy and I was convinced that boys were superior to girls. I recall my sister arguing that boys had cooties and that girls rule. I believe she won that argument. Without awareness, we were taking part in collective narcissism. Collective narcissism, also known as group narcissism, is a type of narcissism where an individual has an inflated self-love for their in-group. The individual will see his or her group as superior to all other groups and it may function as a narcissistic entity. At that point of my young life, my sister and I were actively…

View original post 751 more words

Tesco helping people with autism cope

Posted on Updated on

See earlier post on this topic here.

Mike the Psych's Blog

Well done Tesco Burnley. Now how about a slow lane for older customers?

For more information on autism spectrum disorder (ASD) check out NHS info page

View original post

Sickness absence rates don’t tell the whole story

Posted on Updated on

The number of sick days taken per person has fallen to its lowest levels ever recorded, according to the Office of National Statistics (ONS).

Last year 137 million days were lost which works out at 4.3 days per person – down from 7.2 days in 1993 when the government started keeping records.

That means a sickness absence rate of 1.9% compared to the 3.1% in 1993.

Public sector sickness absence rates were 2.9%, down from 4.3%, contrasting with the private sector rate of 1.7%.

Public sector rates have always been higher than private sector which has been attributed to its generous sick pay schemes.  The private sector rate is more like the rate in the US where until recently few workers got sickness benefits.

Within the public sector the NHS had the highest rate of sickness absence at 3.5%.

When I was a director of a large NHS Trust in the 1990s I was tasked with helping management reduce sickness absence (I had to convince the chairman that it was a line management responsibility which HR could support in different ways).

Carrying out quarterly surveys and publishing league tables I found that levels varied by occupation. Nurses had the highest rates of sickness absence, above 6%, whilst senior managers had the lowest at just over 1%. Admin staff were around the mean of 3.0%.

Taking that data alongside well-being surveys we carried out showed that nurses were the ones who smoked the most (and took off more single days) but managers drank more.

We introduced  “first day reporting of sickness absence, in person to the line manager” where possible, “return to work interviews” when the person came back to work. Monthly reporting of sickness for everybody so we could calculate days lost, number of spells (occasions) and see suspicious patterns around weekends and bank holidays.

We also introduced No Smoking policies, Healthy Eating options, Stress Management programmes, a staff counselling service, provided a gym, a physiotherapist and yoga classes. We also had an occupational health service and offered air miles as a reward to people who didn’t take time off work through sickness.

Despite this mixture of approaches it wasn’t easy reducing the levels. The latest downturn has been particularly dramatic since the economic crash of 2007 and the ONS suggests that job insecurity is a significant factor. Zero hours contracts, currently at a their highest level, can’t be helping and there are more people working as self-employed. Who measures their sickness absence?

Other factors include the opportunity for some people to work from home when they are unwell rather than actually take a day off sick. In fact the TUC believes that far too many people go to work when they are ill and shouldn’t. And that argument has been strongly made for health care staff in contact with patients and you can see the point. Would you want someone sneezing all over you as you lay in your hospital bed?

The TUC say that over the Winter half a million people went into work despite feeling ill because they didn’t want to let down their clients, colleagues, or employer.

Twenty years ago, when I was involved in helping to manage the sickness absence problem, national data, produced at that time by professional bodies, showed that older workers took longer spells of absence whereas younger workers took off more short spells. The new ONS data shows that that is no longer true.

Older workers (over-65s) now take the most time off sick whereas workers aged 25-34 take off the fewest days with a 1.5% rate. The fact that people are still working after what used to be the normal retirement age also says something about the impact of the 2007 slump and people’s needs to top up poor pensions and keep themselves active.

Older workers are more likely to suffer from chronic illnesses but not enough is done to adapt the work for them and lower productivity can be attributed to a lack of investment in training older employees.. BMW in Germany are a good example of what can be done to accommodate older workers and keep them productive,

As I said at the top of the post – there’s more to sickness absence than just the numbers.

Should we dumb down our smartphones to stop us becoming more stupid?

Posted on Updated on

Mike the Psych's Blog

Last September I asked on my other blog: Have we finally realised we need to unplug ourselves from endless apps and social media connections?

aansyq1I described the Light Phone and the fact that the old Nokia 3310 from 2000 was selling well on the internet. Now it’s been announced that the Nokia will be sold again with a larger colour screen but with only basic call and text facilities for around £49 in the UK.

It seems that the smartphone idea was being dumbed-down. Is that a bad idea?

Well in the Times Body & Soulsection last weekend they asked “is your smartphone making you stupid?.

41-epxoutyl-_sx309_bo1204203200_They thought it was – if you count a fleeting attention span, a poorer memory, and a more passive intellect as signs of increasing stupidity.

Arianna Huffington‘s book “Thrive: The third metric to redefining success and creating a happier life”

View original post 1,399 more words